*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

5555 W 73rd St, Bedford Park, IL 60638, USA Req #9810 Wednesday, April 3, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust This job posting is for a Flexo Folder Gluer Helper position at our Chicago Sheet plant located at 5555 W 73rd St. Bedford Park, IL 60638. Position is for 3rd shift (11:00PM-7:00AM) Pay from $20.56/hr based on skills and experience plus shift differential Excellent Benefits Package including Health, Dental, Vision, and 401K Plan. 1.5 pay over 8 hours, over 40 hours and weekends. 1.5 pay on holidays, plus additional overtime over 8 hours on holidays. Stipend for safety shoes Principle Accountabilities: Set-up rails, print, and die cut section on Flexo accurately in accordance with proper setup techniques. Inspect all dies before and after run to ensure that any necessary repairs are made before the next run. Ensure all bolts for cutting dies are in place and tightly secured. Monitor box quality, including, but not limited to, loose liner, warp, correct size, and print. Check rolls for damage. Maximize the utilization of equipment by operating the machinery at available capacity and speed. Assist Operator, Assistant Operator and Utility with job duties on the machine. Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data Machine Operational Status, Safety Data, Quality Data. Turn in maintenance work orders to supervision for needed repairs. Comply with all company policies and procedures, including safety and maintaining good housekeeping. Adhere to production schedule and make recommendations for optimizing the schedule to meet cost, quality and service goals. Report any unusual scheduling issues to Supervisor. Basic Qualifications: High school diploma/GED. Experience in a manufacturing environment. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging environment. 6 months experience working on a Flexo machine. Knowledge, Skills & Abilities: Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to work within a team and effectively communicate with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

public

Machine Helper

376-SALT LAKE-H, 4654 West 1525 South, 4654 West 1525 South, Salt Lake City, Utah, United States of America Req #9818 Wednesday, April 3, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work any shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABOR

451 N 5600 W, Salt Lake City, UT 84116, USA Req #9820 Wednesday, April 3, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work any shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

610-VALDOSTA MILL-S, 5495 Clyattville Lake Park Rd, 5495 Clyattville Lake Park Rd, Valdosta, Georgia, United States of America &bull; Valdosta, GA, USA Req #9821 Thursday, April 4, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking resumes for an Accounting Co-op(s) in our Valdosta, GA. Paper Mill. Principle Accountabilities: Prepared and record accounting transactions Ensure the integrity of accounting records for completeness Ensure accuracy, and compliance with accepted accounting policies and principles Perform accounts receivable, accounts payable, credit, and collection duties May perform other duties and responsibilities as assigned Basic Qualifications: Currently enrolled majoring in accounting program Broad understanding of accounting principles, theories, concepts, and practices Must be a student in good standing with the University The student will have either completed the Freshman year or will have completed the Freshman year when co-op begins Experience using Microsoft Excel, Outlook, PowerPoint, Word, and Project Successful completion of drug screen required and authorization to work in the U.S. A minimum grade point average of 3.0/4.0 Preferred Qualifications: Pulp & Paper industry experience preferred Accounting Experience preferred The successful candidate must possess the following Knowledge, Skills & Abilities: Ability to be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers Ability to exhibit excellent communication, analytical, organizational, and computer skills. Capable of independently making sound decisions through creative problem-solving, ambiguity, and change. Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to read and understand technical correspondence, memos, instructions, and reports. Ability to apply skills to continuous process improvement while maintaining maximum levels of safety. Demonstrate leadership skills and abilities. Strong planning and follow-up skills. Excellent people and process management skills. PCA provides a competitive comprehensive benefits package. PAY & BENEFITS: Salary Range: $26.00 hr. Seniors, $25.00 hr. Juniors and $24.00 hr. Sophomores $1000.00 Monthly Housing Stipend 1.5 pay over 40 hours in a week Reimbursement of Relocation to and from co-op assignment Medical Insurance if eligible 401k with company matching Retirement Savings Plan 11 paid holidays Vacation Time Employee Assistance Program (EAP) All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Accounting Co-op (Valdosta Mill)

Lake Forest, IL 60045, USA &bull; Virtual Req #9644 Friday, April 5, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: The Regional Transportation Analyst is responsible for the day-to-day facilitation and coordination of the corrugated division trucking distribution needs. This includes supporting area and divisional operations to identify opportunities for distribution cost saving, accumulating, and analyzing data to identify efficiencies. The Regional Transportation Analyst is also responsible for assessing, organizing, developing current and prospective carrier partners for compliance to provide optimal customer service balanced with cost efficiency. Administrative responsibilities in support of divisional demands are also core to the role. Dimensions: This position is responsible for working collaboratively with carriers and internal stakeholders to maintain required service levels at over 30 PCA manufacturing centers, regionally, in the most cost-effective manner possible. This includes the movement of over 28,500 truckloads annually at a total freight cost in excess of $90 million/ year. Overall, the entirety of the division supports in excess of 85,000 truckloads annually at a total freight cost in excess of $275 million/year. Principle Accountabilities: <ul> <li> Evaluating transportation or shipping needs by facility and assessing freight options to meet the division's needs. </li> </ul> <ul> <li> Conduct ongoing review and assessment of operations to ensure service requirements. This includes preparing/ reviewing carrier service reports, and recommending corrective actions and gaining alignment from field management to resolve problems and increase service. </li> <li> Prepare and issue rate guides and schedules, determine carrier authority, insurance, and liability and assist in carrier identification, contract negotiation, and certification. </li> <li> Transportation Management System (TMS) Implementation & Management - receive, organize, validate, and upload rates on behalf of manufacturing facilities actively using the TMS. </li> <li> Deliver training programs to TMS users. Present ideas effectively, delivering presentations suited to the needs of the audience. </li> <li> Provide training, resources, and ongoing support of TMS to PCA locations. </li> <li> Frequent travel to PCA locations within assigned region to conduct TMS implementations, training and support. </li> <li> Create, modify, and produce reports from the company ERP and TMS to review and monitor shipments, against predetermined goals to recommend transportation solutions that ensure desired service levels. </li> <li> Streamline and organize maintenance of data and information in multiple transportation systems including truck carrier information, rates, contracts, mode, and unit count. </li> <li> Create departmental reports to provide performance and benchmarking summaries by carrier, mode, and facility. </li> <li> Stay up to date with current transportation issues and trends that affect PCA and our customers and inform strategies that support best practices. </li> <li> Know and follow policies and procedures of the company, share information that would benefit other members of the team, and find ways to improve the delivery of service to our customers. </li> <li> Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers. This includes supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make. </li> </ul> Decision Making: The Regional Transportation Analyst is expected to make day-to-day operating decisions to ensure that all service commitments are kept with all internal and external customers. This includes the authorization of non-routine methods of delivery and storage when it is in the best interest of PCA from a cost or customer service standpoint. This position requires a dedicated individual who is prepared to be available for problem resolution on a 24-hour, 7 day/week basis and can function effectively both inside and outside of the office support environment. Interactions with Customers and Vendors: The Regional Transportation Analyst has direct interaction with all internal and external customers to ensure that the level of service delivered either meets or exceeds the customer's expectation. This position has the authority to make the economic decisions necessary to ensure that these expectations are met from a logistics point of view. The Transportation Analyst is responsible for developing the carrier network and continuously improving overall performance while driving out cost. Fostering and preserving strategic relationships with internal and external customers is also fundamental to influence operational initiatives and processes, while seeking efficiencies. Position Requirements: <ul> <li> Education equivalent to a bachelor's degree, preferably in business, logistics, supply chain, and/or transportation required. </li> <li> A minimum of 5 years previous work experience in a corporate logistics, supply chain, and/or transportation environment. Previous containerboard and/or corrugated packaging industry experience strongly preferred. </li> <li> Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. </li> <li> Knowledge of Federal, State, and Local laws and regulations relating to transportation. Understanding of DOT and ICC guidelines and requirements preferred, but not a requirement. </li> <li> Solid negotiation and persuasion skills with the ability to establish rates and transportation changes. </li> <li> Ability to work in a flexible, fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently as the main point of contact 24-hours a day, seven days a week. </li> <li> Effective organizational skills with the ability to handle numerous details, deadlines, and requests. </li> <li> Strong listening, evaluating, analytical, and problem-solving skills. Ability to create alternative solutions and meet deadlines. </li> <li> Established working knowledge of computer systems including experience with Transportation Management Systems, Microsoft Word, Excel, Outlook. Experience with manufacturing systems and enterprise customer service management software a plus. </li> <li> Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information. </li> <li> Well-developed interpersonal communication skills with the ability to network and build relationships with individuals of various experience and levels both within and outside of the company. </li> <li> Experience conducting training to a group with strong presentation, group facilitation, and public speaking skills, confidence in influencing, consulting, and partnering with various audiences. </li> <li> Must be able to travel up to 50% of the time and /or required as necessary and possess a valid U.S. driver's license. </li> </ul> #LI-VP1 #LI-Remote All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Sr Transportation Analyst

Lake Forest, IL, USA &bull; Virtual Req #20005 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Responsibilities: Position is primarily focused on development for applications used to support eight Paper Mills located throughout the United States. Environments include SQL Server and MS Windows/AD. Experience in .NET and SQL is required. Successful candidates will need to have strong communication and interpersonal skills, and have the ability to work well with others in a fast-paced industrial environment. Some travel is involved on a project by project basis. Basic Qualifications: &bull; Bachelor degree in Computer Science or equivalent field of study. &bull; Experience with the following: <ul> <li> VB.Net / C#, .NET framework 4+ </li> <li> Source control, preferably Git </li> <li> SQL Server database 2017+ <ul> <li> Writing SQL queries. </li> <li> Creating stored procedures / functions / views </li> </ul> </li> </ul> <ul> <li> Pluses for the following experience (not required) <ol> <li> Web Development Experience <ul> <li> ASP.NET MVC, Web API, Blazor </li> <li> JavaScript, JavaScript frameworks such as AngularJS </li> <li> HTML5, CSS, Bootstrap </li> <li> Mobile web development </li> </ul> </li> </ol> </li> </ul> Preferred Qualifications: <ul> <li> 5-8 years of experience in Windows desktop development (Windows Forms / WPF). </li> </ul> Knowledge-Skills-Abilities: <ul> <li> Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers. </li> <li> Must exhibit excellent communication, analytical, organizational and computer skills. </li> <li> Must be capable of independently making sound decisions through creative problem-solving and detailed requirements-gathering. </li> <li> Must be capable of working with ambiguity and change. </li> </ul> #LI-VP1 #LI-Remote All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Project Leader

Phoenix, AZ, USA Req #20016 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER

Denver, CO, USA Req #20017 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Ensure that the product is moved from the truck to the staging area in a safe and efficient manner. Maintain and perform daily safety inspections of the clamp truck and maintain a clean and safe work environment. Perform lockout/tag out procedures on trailers. Maintain good housekeeping and manufacturing practices at all times. Pick and stage orders and load and unload trucks, while maintaining inventory integrity through proper handling and storage. BASIC QUALIFICATIONS: High School Graduate or GED. 6 months experiece operating clamp truck Successful candidate must be willing to work any shift. Certified industrial driver or ability to get certified in a timely manner. Ability to safely operate a propane powered forklift. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Clamp Driver/Roll Grab 3rd Shift

1800 E Plano Pkwy, Plano, TX 75074, USA Req #20018 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Responsibilities: &bull; Perform a variety of preventative maintenance tasks on all plant manufacturing and support equipment. To include lubrication, scheduled parts replacement and inspection of components for damage and wear. &bull; Work as part of a team in a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. &bull; Follow all company safety rules and lock-out tag-out procedures. &bull; Work with a sense of urgency to reduce downtime of machines. Basic Qualifications: &bull; Mechanical aptitude. &bull; Must be willing to pursue ongoing technical training to enhance capabilities. &bull; Be passionate about maintaining a safe work environment. &bull; Be self-motivated and able to work alone once trained. &bull; Ability to work any shift, overtime, and weekends. STANDARD WORK WEEK WILL INCLUDE SATURDAY AND SUNDAY. Days off will be mid-week. &bull; Must have own tools. &bull; Must be authorized to work in the U.S. Preferred Qualifications: &bull; 1-2 years of experience in a manufacturing environment. &bull; Practical application experience in mechanical, electrical, hydraulic and pneumatic maintenance functions. Knowledge, Skills & Abilities: &bull; Ability to share ideas with others to solve problems of essential importance. &bull; Excellent communication skills. &bull; Ability to work in a fast-paced environment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

PREVENTIVE MAINTENANCE TECHNICIAN - CORRUGATED INDUSTRY

338-KNOXVILLE-H, 9575 Commission Drive, 9575 Commission Drive, Mascot, Tennessee, United States of America Req #9646 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Experience in a packaging or other manufacturing environment Must be authorized to work in the U.S. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABOR MASCOT

<div> Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. . Job Duties and Responsibilities &bull; An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area &bull; Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices. &bull; Support the Field Implementation Managers with the implementation of new customer accounts and service expansions. &bull; Assists with onboarding new team members and cross training peers &bull; Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area. &bull; Routinely inspects Site Procedures Guide for accuracy and compliance &bull; Knowledgeable of all contracted services within assigned customer accounts &bull; Performs daily visual inspection of site services and Ricoh and customer compliancy to safety. &bull; Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external. &bull; May require "standing in" for absences or vacations of the onsite resources, that may also include site management. &bull; Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts. &bull; Creates and maintains a customer-focused environment. &bull; Responsible for customer satisfaction by engaging end-user feedback. &bull; Responsible for escalating customer issues to ESM/AOM and supporting the resolution to completion. &bull; Communicates effectively and responds quickly to customer and end user communication &bull; Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed &bull; Performs other duties as assigned Qualifications (Education, Experience and Certifications) &bull; Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred &bull; Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles &bull; May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy. &bull; Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. &bull; Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements. KNOWLEDGE, SKILLS AND ABILITIES &bull; Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers. &bull; Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency. &bull; Possesses basic math skills. &bull; Possesses judgment in making sound justifiable decisions and taking action in solving problems. &bull; Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards. &bull; Possesses commitment to task by having started and persisted with specific courses of action. &bull; Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances. &bull; Possesses working knowledge of account services to facilitate job scheduling. &bull; Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources &bull; Possesses ability to resolve customer related issues. &bull; Possesses ability to troubleshoot and coordinate problem resolution. &bull; Possesses proficiency in the use of Microsoft and computers. &bull; Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift &bull; Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS &bull; Typically, an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level &bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction &bull; prepare, provide and convey diversified information &bull; Working conditions regularly expose individuals to conditions that could result in minor cuts &bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. &bull; Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. &bull; Specific vision abilities required by this job include close vision &bull; Frequent local car travel &bull; While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required. Some sites may open at 6AM and some may not close until 7PM or later with other locations that are open on the weekend and other times may vary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Customer Service Floater

<div> Field Specialist I, Advanced CIP POSITION PROFILE This position requires advanced level technology skills to work independently to provide strategic analysis and consultative support to service, maintain, repair and develop solutions for a wide variety of company products and services. Also includes new business and other various support and solution functions as developed or assigned. JOB DUTIES AND RESPONSIBILITIES Technical �&bull; Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a wide variety of products and services. �&bull; Fulfills the role of consultant/strategic professional; displays the ability to solve high end product and repetitive problems/issues. �&bull; Required to lead others in technical or other problem sharing efforts; understands and instructs on processes and demonstrates leadership in handling complex situations. �&bull; Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. �&bull; Assembles/adjusts/maintains/shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations. Customer Services �&bull; Understands and promotes Ricoh's support functions and offerings, anticipates and manages customer needs across area levels. �&bull; Responsible for managing own time and schedule and assists others in support of multiple solutions time/schedule. �&bull; Maintains and leads productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team. Manage Workload �&bull; Effectively executes all required workload management and call handling procedures, using current field call management requirements. �&bull; Performs a full range of services including customer training, equipment and work flow observation, and solution presentation for improved methods. Administrative �&bull; Maintains a full workload, meeting appropriate response times, repair times, quality objectives and cost control metrics. �&bull; Complies with all company policies and completes administrative tasks in an accurate and timely manner. Assists others in their application. �&bull; Performs administrative duties as assigned including maintaining required logs, processes and reports. �&bull; Completes all required administrative tasks in an accurate and timely manner. �&bull; Accounts for all time and activity by recording information through the proper tracking system. �&bull; Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results �&bull; Achieves expected productivity levels associated with assigned workload and level of experience. �&bull; Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc) and bills accordingly. �&bull; Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) �&bull; Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. �&bull; Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired. �&bull; Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager. �&bull; Follow this link for the certification requirement document. https://rworld.ricoh-usa.com/docs/DOC-766716 KNOWLEDGE, SKILLS AND ABILITIES �&bull; Goal orientated, self-motivated and committed to ongoing self-development and the development of others. �&bull; Effectively handles information of a highly confidential nature. �&bull; Possesses advanced multi-tasking and prioritizing skills. �&bull; Identifies problems, opportunities and develops solutions. �&bull; Possesses required organizational, interpersonal, and verbal communication skills. �&bull; Adept at avoiding and resolving conflict effectively. Displays a high level of professionalism in the most difficult circumstances; demonstrates the ability to overcome considerable technical, customer and logistical obstacles. �&bull; Requires advanced use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and / or systems. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS �&bull; Extensive daily travel in an automobile between customer locations is usually required. Assignment at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times. �&bull; Occasional overnight travel may be required. �&bull; May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder. �&bull; Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). �&bull; Shift work, overtime, stand-by and/or on-call may be required. �&bull; Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Field Specialist I, Advanced CIP

<div> Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. Job Duties and Responsibilities &bull; An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area &bull; Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices. &bull; Support the Field Implementation Managers with the implementation of new customer accounts and service expansions. &bull; Assists with onboarding new team members and cross training peers &bull; Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area. &bull; Routinely inspects Site Procedures Guide for accuracy and compliance &bull; Knowledgeable of all contracted services within assigned customer accounts &bull; Performs daily visual inspection of site services and Ricoh and customer compliancy to safety. &bull; Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external. &bull; May require "standing in" for absences or vacations of the onsite resources, that may also include site management. &bull; Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts. &bull; Creates and maintains a customer-focused environment. &bull; Responsible for customer satisfaction by engaging end-user feedback. &bull; Responsible for escalating customer issues to ESM/AOM and supporting the resolution to completion. &bull; Communicates effectively and responds quickly to customer and end user communication &bull; Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed &bull; Performs other duties as assigned Qualifications (Education, Experience and Certifications) &bull; Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred &bull; Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles &bull; May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy. &bull; Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. &bull; Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements. KNOWLEDGE, SKILLS AND ABILITIES &bull; Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers. &bull; Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency. &bull; Possesses basic math skills. &bull; Possesses judgment in making sound justifiable decisions and taking action in solving problems. &bull; Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards. &bull; Possesses commitment to task by having started and persisted with specific courses of action. &bull; Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances. &bull; Possesses working knowledge of account services to facilitate job scheduling. &bull; Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources &bull; Possesses ability to resolve customer related issues. &bull; Possesses ability to troubleshoot and coordinate problem resolution. &bull; Possesses proficiency in the use of Microsoft and computers. &bull; Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift &bull; Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS &bull; Typically, an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level &bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction &bull; prepare, provide and convey diversified information &bull; Working conditions regularly expose individuals to conditions that could result in minor cuts &bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. &bull; Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. &bull; Specific vision abilities required by this job include close vision &bull; Frequent local car travel &bull; While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required. Some sites may open at 6AM and some may not close until 7PM or later with other locations that are open on the weekend and other times may vary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Multi Site Customer Service Coordinator

<div> Production Print Executive Position Profile The Production Print Executive (PPE) is directly responsible for selling the full suite of Ricoh's solutions portfolio, Hardware, Software and Professional Services to both Graphic Communications / Commercial Print accounts and Enterprise accounts. The PPE will sell into a pre-defined account base consisting of both medium and large commercial print, direct mail, fulfillment centers and graphic arts accounts as well as corporate Enterprise accounts. To be successful the PPE must be focused to growing Ricoh market share within the assigned geographic territory. Job Duties and Responsibilities<ul> <li>Responsible for spearheading RICOH's penetration and expansion in assigned geographic territory and accounts, through the development of a targeted customer strategy that includes customer segmentation, customer awareness activities and establishing a customer relationship.</li> <li>Win new business by aligning customer's business goals and objectives with Ricoh's Solutions portfolio including both hardware and services.</li> <li>Develop strategies to penetrate ZBA (zero base account) opportunities, including reference selling.</li> <li>Manages, protects and develops territory base by analyzing and developing solutions for new and existing customer business communication requirements. Supports strategies, products, and equipment within assigned territory.</li> <li>Acquires and grows client base by selling incremental solutions and services within their new base accounts</li> <li>Meet or exceeds gross profit expectations within assigned territory.</li> <li>Prepares and presents benchmark demonstrations, proposals, and value propositions within account assignment, utilizing product and/or technical resources as needed.</li> <li>Retains and grows current client base by selling incremental solutions and services within their base accounts, and through customer satisfaction.</li> <li>As Account Manager, takes ownership for the resolution of any ongoing issues within an account within their assignment, utilizing the necessary local, regional and national resources needed.</li> <li>Maintains records of all account activity within Ricoh provided sales database and CRM tool. Serves as first line of contact with client in the creation and maintenance of accurate paperwork on each sale.</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience, and Certifications) Typically Required:<ul> <li>4-year college degree or equivalent experience in a related field</li> <li>Minimum of five (5) years business to business sales experience with 2 years of advanced selling assignments</li> <li>Minimum of two (2) years Digital Printing and Solutions sales experience</li> <li>Minimum of 5-7 years successful track record in capital equipment sales in the Digital Printing Solutions and/or Graphic Communications Industry is preferred</li> </ul>Knowledge, Skills And Abilities<ul> <li>Demonstrated skill in the development of new business markets and opportunities</li> <li>Comprehensive knowledge of the graphics arts, print for pay and commercial print industries</li> <li>In depth knowledge of technology, connectivity and selling complex solutions.</li> <li>In depth knowledge of sales methodologies and processes</li> <li>Strong negotiation, written and oral communication and presentation skills</li> <li>Strong interpersonal, time management and self-motivational skills</li> <li>Demonstrated ability to successfully work with diverse teams.</li> <li>Demonstrated ability to develop and foster key relationships with contacts outside of the sales function to formulate successful account strategies.</li> <li>Ability to communicate with multiple levels of personnel within an account, including , Financial, Technical and Senior Management</li> <li>Ability to successfully manage order, delivery and implementation process.</li> <li>Proficient computer skills (e.g., Microsoft Office Suite).</li> </ul>Working Conditions, Mental and Physical Demands<ul> <li>Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.</li> <li>Work has cyclical stress due to frequent goals and deadlines, and daily stress due to the responsibility associated with the incumbents' decisions, outcomes and potential outcomes.</li> <li>Minor physical effort is required, which may involve long periods of walking, standing, bending, reaching, stretching, climbing, lifting or carrying objects that typically weight less than 10 lbs. (e.g., paper, books, files and small parts, etc.).</li> <li>Requires moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, etc.).</li> <li>Requires daily customer site visits whose facilities may or may not be accessible by public transportation, may require overnight travel depending on territory assigned.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Production Print Executive

<div> Site Leader, Legal POSITION PROFILE Supervises the day-to-day operations of a specified 1 to 3 person site within a legal office environment. Reports directly to an Account Manager and works to provide employee developmental support. Will also assist in employee relations matters as it pertains to supervising and directing. Works to develop, implement, and review procedures for compliance and improvement. Prepares, creates, validates, and invoices client(s) as per the customer's billing needs. Must possess excellent interpersonal and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. The Site Supervisor is the point person for customer issues as well as providing direction for issue resolution. Works directly or indirectly assisting the site operations with any of the following office functions: copy, production, and scanning, fax, mail, and shipping, hospitality assistance, conference room set up and scheduling, receptionist backup, facilities support, and inventory control. Works to maintain and control an acceptable profit level within the site while looking for additional service offerings to enhance the customers work flow. Job Duties and Responsibilities LEGAL ENVIRONMENT JOB RESPONSIBILITIES Possess the legal background to understand client matter work flow, such as: �&bull; Charge back to firm and/or clients for work, supplies, hours, etc. �&bull; Familiar with legal technologies and software such as document management systems as well as cost recovery and charge back systems (examples: Copitrak/Equitrac, etc.). �&bull; Familiar with legal records management processes. �&bull; Familiar with processes and documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system. �&bull; Assists with scheduling needed equipment, labor, and supplies for offsite trial(s). OTHER DUTIES AND RESPONSIBILITIES �&bull; Responsible for the effective implementation and management of the RICOH Service Excellence methodology. �&bull; Functions as a working supervisor, assisting in the daily tasks and operations as per the customer contract. �&bull; Handles formal contact with the customer daily. �&bull; Handles highly confidential documents that may be time sensitive. �&bull; Provides quality work due to the sensitive nature of documents and projects that are required in a legal environment. �&bull; Responsible for understanding the law firm structure and hierarchy while interacting and providing professional support to firm associates (legal secretaries, project managers, paralegals, associates, and partners). �&bull; Responsible for job accuracy on project work that may require an expedient turnaround and have a tight deadline. �&bull; Provides training on workflow and machine operations when necessary. �&bull; Ensures payroll accuracy by overseeing and correcting all time clock punches. �&bull; Achieves shift profitability (cost of goods) by effectively supervising the labor, materials, and supplies. �&bull; Operates shifts and maintains quality of work to comply with audits and deadlines. �&bull; Meets quality and deadline standards by the effective use of job scheduling practices. �&bull; Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. �&bull; Facilitates resolution of issues concerning pricing, orders-in, and invoicing. �&bull; Ensures all direct reports execute objectives using tools such as: a developmental plan, ninety (90) day plan, and regular performance reviews. �&bull; Posts reports showing productivity, quality, and deadline results. �&bull; Maintains positive internal working relationships with all department employees by communicating in a professional manner. �&bull; Completes site reports and other paperwork on time and accurately. �&bull; Completes month-end management report. �&bull; Assists the account manager with review of the monthly financial reporting. �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) �&bull; Requires a high school diploma or GED and 2+ years of experience in a related field. �&bull; Minimum of 2 years' experience in the legal industry is strongly preferred. �&bull; Preferred experience with different types of law and the different departments such as: criminal, civil, corporate, real estate, bankruptcy, intellectual property, etc. �&bull; Preferred computer experience and proficiency working with programs such as: Word, Excel, PowerPoint, Adobe (pdf), and legal software. �&bull; Preferred experience in delivering classroom and/or informal training sessions. �&bull; Preferred experience in operation of the most advanced machines, performing complex jobs. KNOWLEDGE, Skills And Abilities �&bull; Good organizational skills. �&bull; Ability to effectively set goals, lead and train employees. �&bull; Good technical skills and ability to use complex machinery. �&bull; Ability to remain updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. �&bull; Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information. �&bull; Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Legal Office Site Leader

<div> Advisory Services Operations Manager Dynamic Leader who supports Client Strategy, Employee Success, and Business achievement with proven Managerial Skills and Leadership Competencies. POSITION PROFILE The Advisory Services Operations Manager functions in general manager role as primary operational point of contact to assigned Global/Vertical customers, primarily in North America. Directly responsible for oversight of Ricoh employees, including individual contributors and managers. Is engaged from contractual concept or assignment, leading all aspects of account management. Responsible for facilitating communications with strategic customers to ensure that expected and agreed to standards of performance are being met locally and nationally. Responsible for P&L reconciliation, strategic implementation, employee relations and customer relations for designated account(s). Administers the implementation process and operational best practices by engaging the necessary resources and high levels of functional integration to ensure the attainment of all Service Level Agreements. Responsible for business retention through customer executive relationship, managing complex issues, contract adherence and ensuring overall customer satisfaction. JOB DUTIES AND RESPONSIBILITIES Develops People �&bull; Promotes effective use of internal recruiting and selection process to attract and hire talent. �&bull; Identify employee training and development expectations through formal competency assessments and Ricoh training offerings to achieve proficiencies for direct and indirect EAO resources. �&bull; Arranges assignments, training and other experiences to build team members' learning, development and job satisfaction. �&bull; Provides strategic development for direct and indirect management of up to 200 employees within enterprise portfolio. �&bull; Establishes goals, clarifies roles and responsibilities and holds work group members (Internal/External) accountable. �&bull; Collaborates with other leaders, team members, and internal or external customers to implement a solution or initiative. �&bull; Continually monitor, evaluate and recognize employee excellence leveraging the Ricoh Recognizes program. �&bull; Creates high performing teams through effective feedback, recognition and compensation management. �&bull; Confronts performance issues and collaboratively establishes steps for improvement including the courage to take corrective action when necessary. �&bull; Serves as a mentor to team members and other departments and leads by example. �&bull; Sets expectations and empowers others to solve problems and facilitates discussions that generate creative solutions and removes obstacles to necessary process changes. Customer Relations �&bull; Develops strategic relationships beyond initial contact to build foundation for customer partnership. �&bull; Advocate as voice of the customer by creating and directing cross-functional teams to quickly prioritize actions that create maximize value and enhance customer partnership �&bull; Identify gaps in service delivery and adjust process documentation to work within the client and Ricoh framework �&bull; Uses several methods to analyze complex problems, identify root cause and determine optimal solutions in the resolution of account issues to ensure complete customer satisfaction. �&bull; Facilitates meetings with key customer contacts inclusive of contractual obligations, current initiatives and strategic business planning �&bull; Create template and cadence to ensure alignment with contractual requirements and value add reporting Operational Effectiveness �&bull; Responsible for approximately $13M in Enterprise Services revenue and associated gross profit and contribution. �&bull; Drives customer global operation strategy by collaborating with key internal and external team members to implement the solution or initiative. �&bull; A SME in the EAO Program standards; tools, processes and best practices. �&bull; Ensure that all EAO Program initiatives are executed in a timely manner and in alignment with quality requirements by utilizing program tools and best practices �&bull; Demonstrates working knowledge of Ricoh and is consulted as an advisor on internal structure. �&bull; Facilitates a regular cadence for internal communications (Best Practices, Challenges, and Opportunities) with all appropriate functional areas (sales, PS, TS MS etc.) �&bull; Responsible for identifying, improving performance, productivity, efficiency and profitability through the engineering/reengineering and implementation of effective best practices and strategies in support of building customer value �&bull; Inspect and ensure execution of certification, adherence to service delivery standards and identify areas for continuous improvement �&bull; Implementation of the Core Team processes �&bull; Account Charter, EAO Ricoh Account Management Playbook (RAMP), Ricoh Service Excellence, operational strategy and internal and external CAD for assigned accounts �&bull; Oversight of Ricoh's on-boarding support processes (order management, billing, tech services, enterprise services) in relation to customer expectation & satisfaction. �&bull; Participate in the creation and management of implementation plans for assigned accounts. �&bull; Establish and identify applicable reporting packages based on customer requirements. �&bull; Implement change management strategies that support Ricoh's short and long term business strategies Opportunity Identification �&bull; Maintains a continuing education of new products and services to identify and apply knowledge to service growth opportunities �&bull; Validate new opportunity, bring resources and tools to assure execution in a timely fashion �&bull; Participate in team selling model in support of US and OUS activities. Interface with other Global/Region teams in support of customer. �&bull; Finance/Billing �&bull; Ensures profitability of all assigned accounts down to individual site locations. Identifies sources of poor profitability; works with appropriate resources to make changes and restore profitability. �&bull; Oversees billing and ensures accuracy for assigned accounts. Escalates concerns to the appropriate resource within customer admin. Works with A/R to resolve collections issues with assigned customers. �&bull; Performs other duties as assigned QUALIFICATIONS (Education, Experience and Certifications) �&bull; 4 year college degree preferred or equivalent experience. �&bull; 5 years direct management experience preferred. �&bull; 2+ years of project management experience strongly preferred. �&bull; ITIL Certification recommended �&bull; A proven track record in marketing new products and services including standard and advanced services & solutions. �&bull; Must have a proven track record of relationship building with both internal and external customers. �&bull; Must have a demonstrated high level knowledge and understanding of technology (networks, security, print servers and print devices). KNOWLEDGE, SKILLS AND ABILITIES �&bull; Ability to communicate both orally and in writing and to effectively communicate with all levels of management, outside vendors, employees, and customers. �&bull; Strong ability for self-direction and shows a high degree of initiative. �&bull; Strong customer relations skills. �&bull; Project management experience. �&bull; Ability to prioritize. �&bull; Must be highly motivated and able to handle multiple assignments and operate effectively in a fast paced environment. �&bull; Ability to utilize standard software applications. �&bull; Well versed and visibly displaying Problem Solving skills �&bull; Well versed and visibly displaying Knowledge of Products & Services. �&bull; Well versed and visibly displaying Analytical Skills. �&bull; Well versed and visibly displaying the skill or knowledge to independently support the following; PMO, RGSA, Assessment Management, Managed Services P&L, RFI/RFP, eBusiness, technology deployment, Vertical Knowledge/Training for applicable accounts. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS �&bull; Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level. �&bull; Work has cyclical stress due to frequent goals and deadlines, and daily stress due to the responsibility associated with the incumbents' decisions, outcomes and potential outcomes. �&bull; Work is mostly sedentary, but does require walking, standing, bending, reaching, lifting or carrying objects that typically weight less than 10 lbs. (e.g., papers, books, files and small parts, etc.). �&bull; Requires moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools) �&bull; Requires periodic customer site visits whose locations may or may not be serviced by public transportation. �&bull; Overnight travel required.   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Advisory Services Operations Manager

Waste Connections has an immediate opening for a DriverHelperto service the Okahumpka, FLarea. Apply to our company site to be considered, applying anywhere else is not considered a complete application. https://careers.wasteconnections.com/us/en/home The position will be responsible for helping the driver of a garbage truck on specified routes to manually collect solid waste and transport it to appropriate disposal sites. Daily work will involve heavy industrial lifting, lifting waist high, gripping with hands, moving at a brisk consistent pace, and occasional bending. This position will also be responsible for safely, efficiently, and courteously serving customers. In this position you will be working Monday - Friday typically about a 10-12 hour days. On top of competitive pay we offer family benefits, 401k, vacation, and year round work. Who Are We? WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual's unique background, experience, and passion to make us a great place to work. Why You Need to Join Us! &bull; CULTURE : It's a great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important. &bull; INTEGRITY : Our definition is saying what you will do and then doing it!" We keep our promises to our customers and our employees. &bull; RESPECT : We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve. Requirements:<ul><li> Be able to lift 70+ lbs throughout a 10-12 hour shift. </li><li> Must be able to work in a very fast paced position in all weather conditions. </li><li> Must have a CDL License or CDL Permit. </li></ul> Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Driver Helper

Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire safe drivers that care about the service provided to the community. As a driver with us the minimum responsibilities are:<ul><li>Safely operating a garbage truck on specified routes to collect solid waste.</li><li>Reading route sheets and service each customer identified on the sheet or assigned by the dispatcher.</li><li>Performing routine post and pre route inspections on vehicles such as checking fluids, safety equipment, and tires.</li><li>Having professional and courteous interactions with our customers when needed.</li><li>Perform other miscellaneous job-related duties as assigned.</li></ul>What we need from you:<ul><li>Valid Class A or B CDL</li><li>Clean driving record</li><li>1 year of local route driving experience</li></ul>What you'll get from us:<ul><li>Competitive Compensation</li><li>401(K) with company match; let us help you save for your future</li><li>Healthcare; Medical, Dental, Vision</li><li>Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund</li><li>Insurance: Life, Short Term/Long Term Disability</li></ul>Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Residential Rearload Driver

Waste Connections is looking for an Landfill Site Manager to join our team at Plum Thicket Landfill in Harper, KS! If you're looking to take a next step in your career while still being able to get your hands dirty, this is the role for you! Waste Connections is a large, publicly-traded solid waste services company that provides non-hazardous waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. If you are looking for a career and not just a job, then Waste Connections might be the company for you. Why join us:<ul><li>Tremendous opportunities for internal growth within the company</li><li>Work hard, play harder culture</li><li>A company that is continuously growing and in a stable industry</li></ul>Responsibilities:<ul><li>Lead team of heavy equipment operators, laborers, and landfill personnel to meet daily operation needs.</li><li>Helps develop and execute safety goals.</li><li>Conducts field inspections and audits of all site personnel to ensure proper work procedures</li><li>Receives and reviews customer complaints regarding collections programs.</li><li>Formulates both short-term and long-term goals and action plans for site growth.</li><li>Participates in regular P&L reviews to ensure budgets labor and material costs are met</li><li>Oversees a variety of complex compliance programs, including environmental, DOT, OSHA, and local permitting.</li><li>Typical schedule for this role is Monday-Friday, 6:30am-5pm, with some Saturdays.</li></ul>Requirements:<ul><li>Previous leadership experience in a heavy equipment setting</li><li>2 or more years of managing in a people driven environment preferred</li><li>Knowledge of OSHA, DOT and EPA guidelines</li><li>Computer proficiency, including Microsoft Excel/Word and the ability to learn and use company specialized applications</li><li>Must be detail oriented, highly accountable and able to prioritize tasks</li><li>Bachelor's Degree preferred or relevant experience</li></ul>We offer excellent benefits including: medical, dental, vision, flexible spending account, short term and long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". For more information and to apply, please visit www.wasteconnections.com . Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

District Manager

Waste Connections is looking for an Landfill District Manager to join our team in Oklahoma City! This is a large and active landfill processing nearly 700k tons annually in an urban environment. We are looking for a dynamic District Manager eager to have a hands on role in every aspect of the business on a daily basis. Why join us:<ul><li>Tremendous opportunities for internal growth within the company</li><li>Work hard, play harder culture</li><li>A company that is continuously growing and in a stable industry</li></ul>Responsibilities:<ul><li>Lead team of heavy equipment operators, laborers, and landfill personnel to meet daily operation needs.</li><li>Helps develop and execute safety goals.</li><li>Conducts field inspections and audits of all site personnel to ensure proper work procedures</li><li>Receives and reviews customer complaints regarding collections programs.</li><li>Formulates both short-term and long-term goals and action plans for site growth.</li><li>Participates in regular P&L reviews to ensure budgets labor and material costs are met</li><li>Oversees a variety of complex compliance programs, including environmental, DOT, OSHA, and local permitting.</li><li>Typical schedule for this role is Monday-Friday, 6:30am-5pm, with some Saturdays.</li></ul>Requirements:<ul><li>Previous leadership experience in a heavy equipment setting</li><li>2 or more years of managing in a people driven environment preferred</li><li>Knowledge of OSHA, DOT and EPA guidelines</li><li>Computer proficiency, including Microsoft Excel/Word and the ability to learn and use company specialized applications</li><li>Must be detail oriented, highly accountable and able to prioritize tasks</li><li>Bachelor's Degree preferred or relevant experience</li></ul>We offer excellent benefits including: medical, dental, vision, flexible spending account, short term and long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". For more information and to apply, please visit www.wasteconnections.com . Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Blog